On the second day of the 2nd CFO Summit -Future of Finance Digital Transformation and Automation by Clariden Global, Wong Mei Wai, our Founder, CEO and Chief Change Catalyst chairs and moderates the panel discussing "The Digital Skills Gap in Finance to avoid Setbacks on Digital Transformation Efforts".
Details: https://lnkd.in/gKYiNut
Our Founder, CEO & Chief Change Catalyst, Wong Mei Wai opened The London School of Economics and Political Science (LSE)'s Women in Business Conference as a keynote speaker on CHANGE for more than 200 highly ambitious students globally with a keen interest in banking, consulting and alternative investments and a unique focus of championing gender equality within the corporate world.
Mei Wai reimagines what it would be like if she was in her audiences' shoes and is adapting to the Change today, using her 2 decades of Change experience. She shares 4 pieces of advice on what they could do to cope and adapt to the latest Change and the transitions they will be/ are facing.
In 2020, due to the pandemic, organisations have been "forced" to review and remap their CX journeys and strategic approaches by providing greater value-add to each touch point of the customer experience - through changing engagement across channels, simplifying business processes, and redesigning products or services.
Click on this link to read the article >
https://www.marketing-interactive.com/opinion-digital-transformation-is-not-just-technology-uplifts